What our client said
Case studies
Case Study
Thatchers
Thatchers required a modern, user friendly site that told their unique tale of a family with unrivalled experience in traditional cider making. It also had to showcase the quality of a wide range of innovative cider products, without forgetting the heritage and values at the core of their business.
increase in leads year-on-year
reduction in cost per acquisition (CPA)
Case Study
nOps
nOps has developed a SaaS product suite aimed at delivering AI-powered solutions that help companies build, manage, and operate a well-architected AWS cloud infrastructure that is secure, reliable, efficient, cost efficiency, and embodies operational excellence.
Case Study
Dickey’s Barbecue Pit
Building a scalable data analytics solution on AWS for real-time insights.
savings in computing costs
reduction in TCO
FAQs
Customer journey mapping is a strategic process used to visualise the steps a customer takes when interacting with a brand. It helps businesses understand customers’ perspectives and pain points, enabling enhancements to the overall customer experience.
Customer journey mapping is important because it provides valuable insights into customer behaviour and experiences. By understanding your customer journeys, you can identify areas for improvement, enhance satisfaction, and build stronger relationships.
Prototyping is the process of creating an early model or sample of a product or service to test and refine concepts. In the context of customer journey mapping, prototyping helps businesses experiment with different solutions to improve customer interactions and experiences.
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